The Business Case For Managed IT Services In Charlotte

We all get caught up in life and business from time to time, and when that happens, we put off important decisions, investments, and initiatives until later. It happens to the best of us. But sometimes, these things need to happen sooner rather than later. Why? Just take a moment to picture this:

Monday morning comes around. You go into the office after a nice, enjoyable weekend, and you’re ready to start your day. You sit down at your desk, and you already know your inbox is going to be full. That’s what happens after a few hours, let alone an entire day. But wait – nobody has access to any emails or files.

Your network is down, and you can’t respond to anybody or anything, let alone start handling urgent, important tasks that are simply part of your routine in the morning. The worst part? You’ll spend the next couple of days, at least, sorting out the issue. You’ll call on your internal technology support person or break/fix company… and you’ll wait… and wait… and wait.

A Better Way To Take Care Of The Technology

I’m here to tell you that there’s never, ever any reason to spend mornings putting out technology-related fires ever again. That’s right: you don’t have to experience the kind of downtime that puts everybody out of commission for a couple of days. It’s unnecessary in today’s day and age.

Many companies are investing in managed IT services rather than hiring an in-house technology expert or relying on break/fix support. Why? There’s a ton of reasons, but here are a few of the most notable ones:

  • It’s more cost-efficient with a flat-rate monthly fee for all of the services and support you need.
  • It’s more proactive with around-the-clock monitoring, maintenance, and upkeep that prevents issues from occurring.
  • It’s more reliable as you have access to an entire team of experts who can support you whenever you need it.

Most people want to know the answer to one simple question when they’re thinking about investing in managed IT services: “is it worth it?” So we’re here to show you a few examples of how managed IT services work for real-life businesses like yours.

Example 1: Fill a Job Quickly

First and foremost, if you’re looking for someone who has the expertise, experience, and a range of skill-sets, it’s a time-consuming process. You spend hours, or worse, days going through resumes, but even then, you end up having to train them or pay for them to get certified in something. Once you’ve found the right person, it’s time to start your onboarding process. You have to teach them about your business, challenges, plans for the future – all while paying them a salary.

An MSP, on the other hand, brings you an entire team that’s capable and ready with the training and certifications already taken care of. They’re able to complete the onboarding process right away, and they’re already familiar with all of the technologies you’re using.

Example 2: Maintain Industry-Specific Compliance

In today’s day and age, data privacy laws and industry-specific regulations are constantly evolving at an incredible rate. If you’re relying on an in-house technology support person or a break/fix company, you’re essentially left to your own devices in this regard. It’s difficult to find an in-house technology support person who already knows all of the legal ins-and-outs of your industry.

An MSP, on the other hand, can be chosen based on their experience within your industry. You’re able to find an MSP that knows your industry inside and out – offering the level of experience necessary to keep you in compliance at all times.

Work With Us

Although this is simply two of the business cases behind managed IT services, there are many other business cases – from cutting costs to improving uptime to embracing digital transformation and everything in between. You can get started with us now.

Click here to get in touch with one of our representatives or call us at (803) 619-1414.

Servcom USA

Servcom USA

Servcom USA is an IT Support and Computer Services company with offices in Rock Hill and Columbia, South Carolina. We provide services across the Carolinas, from Columbia to Charlotte, and from Spartanburg to Lancaster County. We provide the comprehensive technical support that Piedmont and Midlands businesses need in order to run highly-effective organizations.