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Don’t Settle For “Good Enough” IT Support

You deserve to experience South Carolina’s premier white-glove IT service and IT support

How Can We Help?

It’s our job to help your business work faster and more profitably by taking all routine IT tasks off your plate.

Schedule a 15-minute call to see if we are a good fit to help your organization.

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Complete IT Support

Our specialty is providing a complete IT support solution to small businesses that saves you and your key employees time and boosts your productivity.

Our Partners:

“My experience was great because support is offered at the earliest convenience. Have worked with most of the staff and they are not only very efficient but willing to look at all details even though they may not be as complicated as it looks from our side. Great team work is really appreciated!”

Marilena Conde

Company, Location

“Phil was amazing in helping me out and he knew exactly what to do to make my computer run very fast again. I was so impressed and happy with him getting me back up an running.”

Johnny Mercado

Company, Location

There's a Problem

with the Way Most Businesses Approach IT Support

Stop us when this starts to sound familiar...
You’re Working With An IT Provider and You're Not Sure If They're Doing The Best For You...

Many IT providers base their entire business model on reselling software, and not providing any support beyond that.

You're Handling Everything Internally, And It's Becoming A Bigger Job Than It Used To Be...

There comes a point in time when your key team members could better serve the business without also being the IT team.

You're Spending Way Too Much Time Even Thinking About Your IT.

When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.

We're Here To Set The Record Straight...

Having The Right IT Support Partner Can Change Everything

From 2000, we set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs.

We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.

We provide a single resource for all your it issue.

Here is how we do IT:

Dedicated support and management team

With the basics of your company all under control, you can focus on more profitable ventures for your company.

Cybersecurity is included in all of our packages

Don’t worry about your network being down at awkward times anymore. With Servcom’s 24/7 monitoring, you can trust your network will be running when you need it.

Better budgeting with predictable fees

With our flat rate IT and managed services, you’ll save cash every month that would have been otherwise used for your technology breakdowns.

With the proper level of IT services and support, there’s literally nothing your business can’t accomplish. That’s exactly what we want for you and, at the end of the day, that’s what our IT consulting and managed services are all about.

Getting started is easy. Give us a call at (803) 615-5514 or complete the form, and we will get in touch with you to set up an introductory phone call.

What Happens Next?

Fill in our quick form

We’ll schedule an introductory phone call

We’ll take the time to listen and plan the next steps

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What Makes SERVCOM USA Different?

We Take a Personal Approach to IT Support

Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing. We maintained a 96% retention rate even through COVID.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they are.
Predictable Fees
All items are detailed, so it is clear what you are paying for.
Communication
Client satisfaction and communication are key. Quarterly business reviews and client satisfaction meetings ensure services are meeting expectations.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.
Managed IT Support is Everything You Need Day to Day
Some other providers don’t include things like new PC deployments and system upgrades.

See What SERVCOM USA Clients are Saying

“We have been working with Tech Pro Marketing for about 8 months now. They are easily the best marketing investment we have ever made – we are now getting consistent leads”
Chris Reid

Verus Technology Solutions

“We have been with Tech Pro Marketing for only 7 months and have seen 150% growth in sales. Scott Williams and the entire team is very professional”
Brad Stutz

AMS Technology

“Even though we have only been working together for about 7 weeks now, I have been impressed with you and your team. TPM has done just about everything promised to date.”
Kevin Haight

WAMS, Inc.

Avoid the Headache of Managing Your IT Internally

Managed IT

With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.

At SERVCOM USA, we’ve designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department – at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks – from new employee onboarding, to help desk support to vendor management, backups and disaster recovery – is all provided with a fixed, predictable monthly cost.
Learn More About Managed IT
IT Projects

Need help with an upcoming project? Let’s work together to get it done on time and on budget.

At SERVCOM USA, we understand you need dependable support you can turn to – not someone who you have difficulty even getting on the phone.

We offer a wide range of project and consulting services for you to choose from, whether you’re looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we’ve got the experience and expertise to help.

Learn More About IT Projects

Frequently asked questions

What happens when hardware fails or when new software needs to be installed?

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

Can my employees reach out for support directly, or just me?

Your employees will be able to reach out to us directly. We’ll be able to help resolve the issue quickly and efficiently.

What happens when I call for support?

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

Are IT services only for big corporations?

No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.

Do you offer cybersecurity?

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.