Two Valuable Service Offerings for You!

Regardless of your business size or IT support requirements, Servcom USA has you covered.

Inclusive Support Solutions

We believe that our partnership with your business should be one of mutual benefit. Because of this core value, we have chosen to include all of the support that you are most likely to need within the flat, monthly fee structure of our managed support services.

We include:

  • All Labor
  • Dedicated Account Manager and Technology Consultant
  • Phone Support
  • Remote Support
  • On-Site Support

A Service Offering to Fit Your Needs

The Servcom USA team offers these service offerings on a month to month basis – no yearly contracts to trap you!

  • Our SILVER SERVICE – This support plan includes unlimited labor per month, phone, onsite, remote tech support for end-users, planning & documentation, RMM + A/V + Cloud file sharing, and 9×5 phone support.
  • Our GOLD SERVICE – This premium support plan, includes everything included in our Silver Service Plan, PLUS up to 24×7 phone support and cloud/onsite backups for all devices.

True Response Performance

Our relationship with you is paramount to our success. Because of this, we will:

  • Respond quickly and appropriately to your questions, needs, or concerns
  • Be honest and tell you when the right fix will take longer than the quick fix
  • Keep you informed every step of the way

Love Your Brand of Hardware?

Keep it! We do not force you into our choice for hardware. Although we do offer hardware and will consult with you concerning the most appropriate hardware solution for your particular requirements, you are free to choose any compatible hardware. You own your hardware – we support it. It’s that simple!

Silver or Gold? Find out which of our service packages is right for you by contacting the Servcom USA team today at (803) 619-1414 or marketing@servcomusa.com

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