Servcom USA has a longstanding partnership with South Carolina internist Tracy Timony since 2000, when she was a client through another practice. Dr. Timony now runs a private practice in Rock Hill and has had an excellent working relationship with Servcom USA for over five years.

Servcom USA provides Dr. Timony and her team with a fully-managed IT support experience that includes:

  • Remote monitoring and maintenance
  • Helpdesk support
  • vCIO service experience
  • Disaster recovery and security strategy

Practice Manager, Addie Alexander notes that Servcom USA is a strategic team that doesn’t drop the ball. The clinic’s IT resources are strategically organized to support operational efficiency and a streamlined care experience.

“The Servcom team ensures that our IT infrastructure is aligned correctly,” says Alexander. “This allows Dr. Timony and our entire staff to do their jobs more effectively and access the resources they need more efficiently. The ultimate result is a more organized and efficient care experience for our patients, which is of course, our top priority.”

The Servcom USA team keeps Dr. Timony’s practice running smoothly by ensuring their network is secure and functioning optimally. The Servcom team is committed to supporting entire staff through strategic technology solutions and reliable support. It’s this foundation that has allowed for a long-standing relationship with Dr. Timony and her staff.

“The bottom line is that Servcom has consistently shown that their team is not only reliable, but proactive and innovative,” continues Alexander. “They’ve helped us stay on top of our IT and that has allowed our team to focus on creating the best care experience possible for patients. Their support is invaluable to us and we highly recommend the Servcom USA approach to IT service.”

Wondering how your practice could be better deploying IT? Could your clinic use an IT overhaul? Looking for a service provider who will help you evolve and optimize over the long-term? Reach out to the Servcom USA team of professionals right away at (803) 619-1414 or drop us a line anytime

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